What is aromatherapy?
Briefly, aromatherapy is a healing art and is practised as a form of preventative health care.  It uses 100% pure essential oils, distilled from a variety of flowers, leaves, roots, bark, seeds, fruits, wood and resins depending on the plant species.  The oils are used in various therapeutic ways, to revitalize and balance the body, mind and spirit.  Different essential oils with their unique properties are used in the treatment of minor disorders and complaints and their healing properties have been recognised since ancient times.  If used properly, aromatherapy has many benefits.

Essential oils can be inhaled or absorbed through the skin.  Simply, through the sense of smell, changes occur in the brain enhancing one’s emotional and physiological wellbeing. Essential oils used on the skin are always diluted.  They are absorbed through the skin and enter the bloodstream.  A low dose is suitable for babies and toddlers and is safe and gentle.

Why did you choose these particular essential oils in your products, eg. lavender, mandarin, neroli and German chamomile?
I specifically chose these essential oils because they are known for their calming, soothing and healing properties and are safe and suitable to use on newborns, babies and toddlers.

Is it safe to use essential oils on newborns?
It is important to recognise that some essential oils are not suitable for newborns because they can be too strong.  The essential oils chosen for our products carefully adhere to the recommended dose for babies and are designed to be safe and gentle.  The dosage is minute but the benefits are enormous.

Patch Test
It is highly recommended you do a patch test on baby's skin before using any product even natural, organic skin care.  You can then identify if there are any reactions.  Remember everyone is unique and have unique reactions to various ingredients.

Can I use Caring By Nature products on my baby’s sensitive skin, eczema and dry skin?
Yes, definitely.  Our products are made with 100% pure organic essential oils.  You can be assured they are free from soaps, glycols, petro-chemicals, sulphates, nut based oils and parabens which are harmful skin irritants.  The essential oils chosen are very beneficial for any irritation, inflammation, redness and eczema.  Please read other mother’s testimonials and see for yourself.  In addition, the products are enriched with Vitamin E, Jojoba oil, Calendula oil and Shea butter which moisturise, nourish and is absorbed into the skin.  There are no artificial fragrances or preservatives.

What is the difference between your products and other products on the market?
Firstly you will have complete peace of mind using these luxurious safe and gentle natural organic baby care products.  We bring an holistic approach to baby care products by integrating Infant Massage, Meditation and the properties of Mother Nature. They have been designed by me, a mother, a certified & experienced aromatherapist, an Infant Massage & Meditation therapist and so I am totally satisfied I have designed exceptional organic products at a very reasonable price. I am happy to share my knowledge and experience to help mothers care for their babies.  I am very vigilant and can assure you I have sourced the finest 100% pure essential oils with authentic natural and organic ingredients to protect and nourish your baby’s skin.

What are the other features of your products?   

You will be pleased to know that our Lotion and Massage Oil contain no nut based oils and are suitable for children with nut allergies.  They are also vegan friendly as they have no animal ingredients or have never been tested on animals.  They are FREE from irritants such as soaps, sulphates, parabens and artificial colourings, preservatives and fragrances.  They come in easy to use pump or spray bottles.  Size 250ml or 7.5 US fluid oz.

Why go organic?
Currently, the knowledge and technology is available to develop sustainable products to protect our children and the planet, so don't settle for anything less.  However, prices for these ingredients are more costly than the chemical and petroleum based products on the market.  Hopefully, once accepted by the mainstream community,  prices can be driven down to benefit our consumers, the mothers.

In addition, our children's health should be a top priority.  Research has shown that twice as much toxic chemicals can be absorbed through the skin directly into the bloodstream than via the intestines, so as mothers, we should be concerned about what is going on our children's skin - the largest organ in the body.

Credit Card Security
Our Paypal website is a guaranteed secure website.

Free Sample Policy
We would love our consumers to try out our samples so they can see for themselves the quality and difference from the standard products on the market.  Due to huge number of requests, our sample policy has changed as from 1 June 2008, we can only send free samples if you bear the cost of the $6 for postage and handling.  You will then receive 2 x 10g jars of  product and our brochure. Please go ahead and order your samples from our website's “shop online” page and pay via our secure Paypal checkout.  This is a one off offer only for first time clients and cannot be repeated with subsequent orders.

Shipping
In Australia, our shipping costs are in line with Australia Post charges.  Please visit your nearest Foodworks or IGA stores to purchase our products without any delivery costs.  For International clients, shipping costs will apply taking into account weight and destination.  Please contact us for an estimate by email.

Can you explain about your money-back guarantee?
We back our products with a 30 day, 100% money back guarantee on products.  This is our promise to you.  If you are not totally satisfied, we would like to know your concern so we can improve our service to you, and we will refund you the cost of the products you purchased.  A proof of purchase is required.

Thank you for your interest.
Michelle Vincent